Terms of Use
Toronto, Ontario, Canada | Website information, estimate requests and flooring enquiries
These Terms of Use (the “Terms”) govern access to the official website operating under the name Epoxy Flooring Toronto Pros (the “Website”). “Company,” “we,” “our,” and “us” refer to the entity operating the Website. The registered domain and the Company’s legal name must be identified accurately before publication; the brand name alone does not establish legal identity.
1. Acceptance and Scope
By accessing, browsing, submitting an enquiry through, or otherwise using the Website, you accept these Terms to the extent permitted by applicable law. If you do not agree, please stop using the Website. These Terms govern the online experience and do not by themselves form an agreement for epoxy flooring work at a property.
Any installation, repair, inspection, or other on-site work will be governed by a separate quotation, service agreement, or other applicable arrangement with the identified service provider. Mandatory rights under Canadian and Ontario law continue to apply regardless of the wording of these Terms.
2. What the Website Offers
The Website describes epoxy flooring and related resinous floor systems for homes, garages, commercial premises, and industrial facilities in Toronto and surrounding service areas. Topics may include concrete preparation, garage floor coatings, decorative flake and metallic finishes, polyaspartic topcoats, high-build industrial systems, textured floors, surface repairs, indicative prices, and ways to request a project assessment.
Some specialty systems—such as electrostatic-discharge (ESD) flooring, urethane-cement kitchen floors, or chemical-resistant assemblies—require project-specific design and qualified installation. A service mentioned on the Website is not an unconditional promise of availability, suitability, scope, or a particular completion date. Website explanations are general information rather than an individualized engineering specification or professional inspection.
3. Responsible Use of the Website
You may use the Website for lawful personal or business purposes connected with learning about flooring services and contacting us. You agree not to misuse its features or interfere with other visitors.
- Attempt to gain access to restricted accounts, systems, forms, or data without authorization.
- Introduce malware, malicious links, disruptive scripts, or other harmful code.
- Submit deceptive project details, abusive messages, spam, or fraudulent enquiries.
- Republish or exploit protected text, images, designs, or brand materials without permission or a lawful exception.
- Harvest information or run automated extraction in a way that violates applicable law or infringes our rights.
Where misuse is reasonably suspected, we may take proportionate steps to protect the Website, including restricting access, filtering submissions, or referring unlawful activity to appropriate authorities.
4. Technical Information, Property Conditions and Safety
Coating suitability cannot be determined solely from a colour sample or a square-foot measurement. The condition of the concrete, surface profile, contamination, moisture, cracks, joint movement, existing coatings, use of the space, and the selected resin system all influence the appropriate approach. Technical descriptions—including references to concrete surface profile (CSP), relative humidity (RH), or a manufacturer’s technical data sheet (TDS)—are educational and do not constitute a site-specific recommendation.
Some projects require a qualified evaluation of active water intrusion, structural displacement, chemical exposure, electrical or mechanical hazards, ventilation, or applicable accessibility and slip-resistance needs. Do not rely on Website content as instructions to undertake hazardous work. The Website is not an emergency response channel; if there is an imminent threat to health, safety, or property, contact emergency services, the utility involved, or a suitably qualified professional.
5. Prices, Preliminary Estimates and Timelines
Price bands, cost-per-square-foot examples, sample project budgets, calculators, and indicative schedules on the Website are provided to help with initial planning. Unless specifically identified as a binding offer, they are not final quotations or guaranteed prices. Applicable taxes, including Ontario HST where relevant, and any clearly identified exclusions should be reviewed in a project-specific proposal.
The eventual scope and cost may be affected by slab size and accessibility; the degree of diamond grinding or shot blasting required; removal of old coatings; oil contamination; cracks, spalling, or joint treatment; moisture concerns; number and thickness of resin layers; aggregate or full-flake coverage; coving; line marking; and restricted working hours or phased access. Cure and return-to-service periods depend on the selected system, site conditions, and manufacturer instructions.
An enquiry or informal estimate does not reserve crews, confirm service acceptance, or create a contract. Any confirmed quotation, permitted price change, schedule, cancellation right, or other financial obligation remains subject to the written arrangement and applicable consumer-protection requirements. Nothing here authorizes charges or changes that Ontario law does not permit.
6. Contact Forms and Communications
When you request an estimate or send a message, please provide reasonably accurate contact and project information, such as floor type, approximate area, location, known defects, and preferred timing. You may submit photographs where the form permits, but should avoid sending payment information, government identification, or other unnecessary sensitive data.
Submitting a request does not assure immediate contact, a visit, the presence of an installer, or acceptance of a project. We may contact you to clarify the request and to discuss a possible next step. The submission of an enquiry alone is not permission to send unrelated promotional emails or text messages; any marketing communication is subject to applicable consent and unsubscribe rules.
Information provided through the Website is handled according to our separate Privacy Policy at /privacy-policy/ and applicable law. The Terms of Use page is intended to be published at /terms-of-use/.
7. Service Agreements, Performance and Warranties
The provider that agrees to perform a flooring project should be identified in the written estimate or agreement. That document—not general Website copy—should state the specific materials and system, preparation included, total price, taxes, schedule, payment terms, cleanup, responsibilities, and any workmanship or product warranty. Where the Company is itself the contracting service provider, it remains responsible for the work, commitments, representations, and legal duties attributable to it.
If an independent contractor contracts directly with a customer, that contractor is responsible for fulfilling its own agreed obligations, subject to the applicable law. The operator of this Website remains responsible for its own conduct, statements, referrals, privacy practices, and obligations where the law so requires. No clause in these Terms eliminates a statutory warranty or other non-waivable consumer protection.
8. Website Content, External Resources and Availability
We aim to keep service descriptions and other information reasonably accurate, but Website content may include outdated information, typographical errors, or technical simplifications. We may revise pages, images, processes, contact features, or displayed information without guaranteeing that every item is current at all times.
Photographs, renderings, diagrams, illustrations, and sample floor finishes may be used to explain a system or possible outcome. They are not evidence that a specific project was completed by our team unless that fact is expressly and accurately identified. Colours, texture, performance, and appearance can vary with lighting, products, concrete and application conditions.
The Website may link to independent manufacturers, mapping services, social platforms, or other resources. Their content and policies are controlled by their respective operators; a link does not automatically indicate endorsement. We seek reasonable availability, but the Website may be interrupted by maintenance, faults, updates, internet issues, or security controls. We may change or discontinue a feature when needed.
9. Intellectual Property and Permitted Use
The Website’s written material, design, graphic elements, photographs, logos, and other original content may be protected by copyright, trademark, or related laws. Ownership rests with the relevant rights holder. Access to the Website provides no assignment or licence to reproduce, resell, redistribute, or adapt protected material beyond permissions implied by lawful ordinary browsing or granted by law.
If you believe Website content infringes rights you control, contact us with enough information to identify the material and the basis of your concern. We will review a sufficiently detailed notice and respond as appropriate.
10. Limits of Website Liability
To the fullest extent permitted by applicable law, the Company does not promise that general Website information, external resources, or online features will be suitable for a visitor’s particular circumstances, continuously available, or free from every error. Claims arising solely from temporary access interruptions, technical failures, or unsupported reliance on general information are subject to the limitations permitted by law.
These Terms do not exclude or reduce responsibility that cannot lawfully be limited, including duties arising from our own conduct, actionable misrepresentations, breach of applicable obligations, or mandatory consumer rights. Nothing in this section limits a customer’s rights against the contractor or other person responsible under a separate service agreement.
11. Privacy and Personal Information
Our Privacy Policy explains the personal and technical information that may be collected through forms and Website use, the purposes for which it may be used, service-provider processing, possible contractor referrals, retention, security, and available privacy requests. Visitors should review that Policy before submitting personal information.
A request for a quotation is treated as an enquiry, not a general authorization to circulate contact details. Where a proposed disclosure to an independent flooring contractor requires notice or consent, it will be addressed at or before the relevant submission or referral. Optional analytical and promotional technologies are governed by applicable consent requirements. Privacy questions can be raised using the Website contact form with the subject “Privacy Request.”
12. Independent Flooring Contractor Referrals
The Website may assist visitors in connecting with an independent epoxy-flooring contractor for a possible assessment or quotation. When this is the intended process, we will seek the applicable consent before sharing the information needed for the referral, which may include your contact details, service location, photos, floor dimensions, and a description of the problem or desired system.
An independent contractor may trade under a different business name, establish its own availability and price, and issue its own proposal and agreement. The customer should verify the provider’s identity, insurance, qualifications where relevant, quoted scope, and warranty terms before authorizing work. A referral does not itself amount to a guarantee of the contractor’s price, schedule, workmanship, or future availability. These terms do not waive any responsibility the Website operator may have for its own advertising, representations, or referral practices.
13. Project Approvals and Site-Specific Requirements
The approvals and performance requirements for a floor depend on the actual project. Ordinary coating of an existing concrete surface may differ materially from work that changes a building’s structure, drainage, means of egress, use, or occupancy. Building permits, landlord or condominium approvals, facility safety procedures, and other authorizations must be assessed for the actual scope rather than inferred from the service name.
Commercial and industrial systems may call for special verification of slip resistance, chemical compatibility, coved details, grounding or ESD properties, or downtime planning. The applicable service agreement should clarify responsibility for approvals, tests, site access, and handover instructions. Product-specific installation and cure instructions should be considered; no universal “ready in 24 hours” statement applies to every epoxy or polyaspartic system.
14. Updates, Governing Law and Severability
We may revise these Terms to reflect changes in the Website, service model, applicable law, or information practices. The current version will be available on the Website with a revision date. Where the law calls for further notice or consent, those requirements take precedence. A later Website update does not automatically amend a service contract already agreed with a customer.
These Terms are interpreted under the laws of Ontario and the applicable federal laws of Canada, subject to any mandatory rules that cannot lawfully be displaced. Nothing in the Terms limits statutory remedies, access to a legally available court or forum, or other non-waivable rights. If any provision is held unenforceable, the remaining provisions continue to apply to the extent legally possible.
15. Contact and Website Identification
For questions about Website access, the accuracy of information, these Terms, or a referral enquiry, use the contact form on the official Epoxy Flooring Toronto Pros website. Privacy-related enquiries can be marked “Privacy Request.” The Website does not publish a general contact email while its official registered domain has not been confirmed.
Website / trading name: Epoxy Flooring Toronto Pros. Operating area: Toronto, Ontario, Canada. Official domain, legal operating entity, and any legally required business mailing address are to be verified and added before these Terms are published. Contact and service-provider identities should also be shown accurately at the point of contracting.
Last updated: September 21, 2026